ARRIVAL/DEPARTURE
• Check-in: 3:00 PM
• Check-out: 10:00 AM
• Early Check-in/Late Check-out: $30.00 fee, subject to availability. Contact the office to check availability. Unauthorized late check-out will incur a $100 fee.
PAYMENT POLICY
• A one-night non-refundable deposit is required at the time of booking for each unit reserved.
• The credit card provided will be charged the balance 21 days prior to your arrival.
• Group Reservations: A 50% non-refundable deposit is required for group bookings of four or more rooms.
• Advanced payments can be made via credit card.
• By providing your credit card, you authorize Calm Waters Resort to charge your card for the full reservation amount, including any incurred costs or outstanding balances at departure.
CANCELLATION/MODIFICATION POLICY
• Deposit: One-night deposit is non-refundable.
• Cancellations/Changes: No refunds for early departures or cancellations within 21 days of your arrival date. If canceled within 21 days, you are responsible for 100% of your reservation amount.
• Group Reservations: A 50% non-refundable deposit is required for group bookings of four or more rooms.
• We do not offer refunds for natural disasters, COVID-related restrictions, or other unforeseen events typically covered by travel insurance.
• Reservation Modifications: Modifications are subject to availability and may incur a change fee. While modifications are possible, they are not guaranteed.
TRAVEL PROTECTION
• Optional travel protection is available for reservations made on our website only, which offers a 100% refund for qualifying cancellations 14 days or less prior to arrival.
• Travel protection must be purchased at checkout and is only available for reservations made directly through our website.
PETS
• $20 per night, per dog (fee applies).
• Pet owners are responsible for any damages caused by their pets.
• All pets must be leashed and supervised outside.
• Cats: Not allowed in cabins/condos.
• Pets are only permitted in the cabin for which the pet fee has been paid. Pets are not allowed in other cabins, even if traveling with guests in other units.
• Unauthorized pets will incur a $100 penalty plus the nightly pet fee.
BOAT SLIP RENTAL
• $25 per night, subject to availability. Reserve ahead of arrival.
SMOKING
• Smoking is prohibited inside cabins/condos. Smoking is allowed outside.
•If smoking in common areas (front doors, patios, windows), please close cabin doors.
• Violators will incur a $250 cleaning fee.
GROUP RESERVATIONS
• For groups looking to reserve four or more rooms, please contact us directly to discuss your needs. All group bookings must be approved by management before making a reservation.
• A 50% non-refundable deposit is required for group bookings of four or more rooms.
• Please note: All group reservations are subject to review and approval by management. Unapproved group bookings may be canceled at the discretion of management.
• Multiple unit reservations may be subject to cancellation if they do not align with our resort’s policies or availability.
• Visitor Policy for Groups: Any additional visitors or non-registered guests accompanying your group must be approved by management. This includes access to resort amenities such as the dock, lake toys, and pavilion. Unauthorized visitors will be asked to leave.
VISITOR POLICY
• Any friends, family, or additional guests who are not staying at the resort must be approved by management before being allowed on the property.
• We welcome visitors but want to ensure that their presence does not impact the experience of our registered guests or disrupt the peaceful atmosphere of the resort.
• Visitors are not permitted to use the dock, lake toys, pavilion, or other amenities unless approved in advance.
• Unauthorized guests or visitors who do not have approval from management may be asked to leave the property.
RESERVATION LINE
• Open daily from 9:00 AM to 7:00 PM: 1.417.338.8963
Liability Waiver
• I acknowledge that the activities at Calm Waters Resort involve inherent risks, including property damage, personal injury, or even death. I agree to assume all risks and release Calm Waters Resort, its officers, staff, and volunteers from any liability related to these activities.
• I understand that the rental unit has been inventoried and agree to be charged for any missing items or damages.